AI / AutomationPortfolio evidence
AI Systems & Automation Architect
Designs AI-assisted systems that turn operations, cybersecurity, and business workflows into intelligent command centers.
Web resume
AI operations, NOC engineering, cybersecurity, infrastructure, and technical enablement.
AI Systems & Automation Architect with 10+ years across enterprise IT, cybersecurity, infrastructure operations, NOC support, technical training, and workflow modernization. Builds AI-assisted systems that combine operational dashboards, cybersecurity workflows, documentation automation, infrastructure visibility, and decision-support logic for real-world technical environments.
Resume set
Focused recruiter package
Focused view
The default package keeps the strongest downloads visible first. Specialized PDFs stay available for targeted outreach and can be enabled through the resume display config when a role calls for them.
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Broad fallback: Root Resume for general recruiter review.
Focused resume lanes
6 specialized lanes are held back from this default view.
General recruiter review
Root Resume
Broad systems operations, IT, cybersecurity, and technical enablement positioning.
Use this when: Use this when the recruiter needs the broadest version before choosing a specialized lane.
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NOC, infrastructure, and operations roles
NOC / Infrastructure Resume
Centers network operations, escalation discipline, and enterprise IT support.
Use this when: Use this for NOC, infrastructure operations, network support, and availability-focused roles.
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Trainer, instructor, and enablement roles
Technical Trainer Resume
Emphasizes instruction, cohort support, documentation, and technical communication.
Use this when: Use this for technical trainer, cybersecurity instructor, enablement, or documentation-heavy roles.
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AI operations proof points
- Designed and developed AI-assisted operations platform concepts integrating incident workflows, operational dashboards, infrastructure visualization, AI recommendations, and automation logic.
- Founded RaahTech Inc., building AI-enabled platforms across logistics, property intelligence, career automation, civic technology, wellness, and operational intelligence.
- Applied AI and automation concepts to cybersecurity, NOC operations, cloud workflows, endpoint support, technical documentation, and enterprise training.
- Built product ecosystems using GitHub, cloud tooling, automation workflows, dashboards, AI-assisted development processes, and secure web platforms.
Role architecture
Roles held, target lanes, and specialized resume paths.
The timeline keeps current NOC engineering and technical training separate while showing the broader cybersecurity, enablement, platform-building, and operations foundation.
Platform BuilderPortfolio evidence
Founder / Principal Engineer
Builds RaahTech systems, AI-assisted workflows, portfolio platforms, automation concepts, documentation systems, and executive-ready technical products.
AI / AutomationPortfolio evidence
AI Platform Builder
Builds applied AI systems, intelligent workflows, product prototypes, and decision-support tools that translate complex operational problems into usable platforms.
AI / AutomationPortfolio evidence
Prompt / Systems Architect
Designs structured prompts, AI workflows, reusable knowledge structures, and human-in-the-loop automation patterns for technical, operational, and business use cases.
AI / AutomationPortfolio evidence
Automation Builder
Develops repeatable systems that reduce manual effort, improve clarity, support faster handoffs, and turn recurring tasks into structured workflows.
Primary CurrentRole held
NOC Engineer
Supports network operations, distributed site readiness, incident triage, connectivity validation, field coordination, escalation support, and service availability in high-pressure environments.
Primary CurrentRole held
Technical Trainer
Delivers public-sector technical training, user enablement, operational walkthroughs, documentation support, and field-team readiness guidance.
CybersecurityRole held
Cybersecurity Instructor
Teaches cybersecurity foundations, incident response concepts, networking, Linux, SIEM workflows, threat analysis, cloud fundamentals, and security operations practices.
Technical EnablementRole held
Infrastructure Support Engineer / Instructor
Supports infrastructure learning, troubleshooting methodology, help desk readiness, endpoint support, network fundamentals, and technical mentoring.
CybersecurityRole held
Infrastructure Security Analyst / Engineer
Applies security-aware infrastructure support, log review, endpoint and network defense concepts, vulnerability awareness, documentation, and incident handling foundations.
CybersecurityCandidate lane
Information Security / ISSO Candidate
Brings security documentation, policy awareness, risk management, audit readiness, system security planning, and governance-focused cybersecurity knowledge.
CybersecurityCandidate lane
Security Engineer
Supports security operations, access control awareness, certificate and key-management concepts, Linux navigation, network security fundamentals, troubleshooting, and secure systems thinking.
CybersecurityCandidate lane
SIEM / Security Operations Analyst
Uses SIEM concepts, alert review, log analysis, threat detection workflows, dashboard interpretation, and incident response fundamentals to support security monitoring.
CybersecurityCandidate lane
ICS / OT / SCADA Security Candidate
Understands industrial cybersecurity foundations, IT/OT risk, critical infrastructure security, segmentation concepts, operational resilience, and security-aware systems support.
CybersecurityCandidate lane
Active Directory / IAM Security Candidate
Understands identity and access management concepts, account lifecycle support, access controls, directory services, authentication workflows, and enterprise security operations.
Operational FoundationRole held
IT Technical Specialist
Provides enterprise technical support across endpoints, users, hardware, software, troubleshooting, escalation, documentation, and customer communication.
Primary CurrentRole held
IT Support Supervisor / Election Technology Support
Supported public-sector technology operations, team coordination, readiness checks, device support, chain-of-custody awareness, technical escalation, and field operations.
Technical EnablementRole held
Cybersecurity Teaching Assistant
Supported cybersecurity learners through labs, troubleshooting, small-group instruction, attendance support, technical guidance, and concept reinforcement.
Technical EnablementRole held
Technical Documentation / Enablement Specialist
Creates runbook-driven documentation, process translation, troubleshooting guides, handoff notes, readiness references, and knowledge-transfer materials.
Operational FoundationRole held
Data Analyst / Data Manager
Managed operational data, reporting validation, Excel/SQL-style analysis, quality control, production visibility, and performance reporting.
Operational FoundationRole held
Production Manager
Led production workflows, team coordination, performance tracking, compliance-minded operations, daily execution, and goal-focused delivery.
Operational FoundationRole held
Payroll Audit Supervisor
Supported audit operations, payroll review, reporting accuracy, compliance documentation, timecard validation, and operational accountability.
Operational FoundationRole held
Customer Service / Operations Support
Handled customer-facing issue resolution, communication, compliance-aware service, account support, documentation, and operational follow-through.
Primary Current Lane
Current and recent public-sector, NOC, training, and field technology operations focus.
NOC EngineerTechnical TrainerPublic-Sector Technology OperatorIT Support Supervisor / Election Technology Support
AI / Automation Lane
Applied AI, AIOps, automation, prompt systems, operational intelligence, and AI-enabled documentation/training.
AI Systems & Automation ArchitectAI Platform BuilderPrompt / Systems ArchitectAIOps / Operational IntelligenceCybersecurity AutomationAI-Enabled Documentation and TrainingWorkflow Automation
Cybersecurity Lane
Security instruction, security operations, infrastructure defense, governance, and critical infrastructure positioning.
Cybersecurity InstructorInfrastructure Security Analyst / EngineerSecurity EngineerSIEM / Security Operations AnalystInformation Security / ISSO CandidateICS / OT / SCADA Security CandidateActive Directory / IAM Security Candidate
Technical Enablement Lane
Training, learner support, documentation, troubleshooting guidance, and readiness enablement.
Technical TrainerCybersecurity Teaching AssistantInfrastructure Support Engineer / InstructorTechnical Documentation / Enablement Specialist
Platform Builder Lane
Portfolio-backed system creation, AI platform concepts, automation, documentation systems, and architecture.
Founder / Principal EngineerAI Platform BuilderSystems ArchitectAutomation / Documentation Builder
Operational Foundation Lane
The operations, support, reporting, coordination, audit, and customer-facing foundation behind the technical work.
IT Technical SpecialistData Analyst / Data ManagerProduction ManagerPayroll Audit SupervisorCustomer Service / Operations Support
Experience
NOC Engineer assigned to LA County election operations
ATT Staff / Akkodis / Login Consulting
2024 to Present
Recurring election-cycle contract supporting network operations center work in a public-sector environment.
- Monitors and supports infrastructure operations during defined operating windows.
- Escalates issues through established channels while preserving operational confidentiality.
- Contributes to recurring public-sector technology support with a reliability-first approach.
Technical Trainer
LA County RR/CC
Aug 2024 to Present
Public-sector technical training and enablement role supporting reliable technology operations.
- Develops and delivers technical guidance for operational users.
- Translates procedures into clear instruction and support materials.
- Supports consistency, readiness, and communication across technical workflows.
Cybersecurity cohort completion and instructional support
UCLA Cybersecurity Program
Supporting education credential
Completed cybersecurity cohort training and shortly afterward taught or supported new cyber learners.
- Used cybersecurity learning experience as a foundation for later instruction and learner support.
- Presented as one credibility point within a broader education and operations background.
Cybersecurity Instructor / Teaching Assistant
Kingsland University
2020 to 2023
Cybersecurity education and learner support.
- Supported cyber learners through technical concepts, labs, and applied instruction.
- Reinforced security fundamentals through clear explanation and hands-on support.
Infrastructure Security Analyst / Instructor
Per Scholas
2022 to 2023
Infrastructure security and technical instruction.
- Helped learners connect infrastructure, security fundamentals, and operational habits.
- Supported technical development through practical instruction and documentation.
IT Technical Specialist
Zoetis
2021 to 2022
Enterprise IT support in a professional operating environment.
- Supported end-user technology, troubleshooting, and technical service delivery.
- Contributed to consistent support practices and operational follow-through.
Election IT Support / IT Supervisor
Smartmatic / LA County RR/CC
2020
Public-sector technology support for election operations.
- Supported technology operations in a time-sensitive public-sector environment.
- Balanced issue response, team coordination, and operational communication.
Education and credentials
- Arizona State University: Communication and Justice Studies
- UCLA: cybersecurity cohort training and instructional support
- GIAC certifications: GSEC, GCIH, GICSP
- AWS Certified Cloud Practitioner
- Microsoft Azure AI Fundamentals
- Hands-on projects and real operational experience